FAQ

FAQ

Do you deliver to my country?

Yes! We deliver worldwide!

What payment method can I use?

Any major debit/credit card as well as PayPal are accepted.

What currency are the prices in?

All our prices are in USD.

Is shipping included?

Shipping fees are $12.49.

Can I track my order?

A tracking code will be sent to your email address once the product is shipped.

How long does it take to deliver?

Expected delivery time is 2-3 weeks.

My item is damaged, what should I do?

If the item was damaged during shipping or something is missing, you can contact us at: merch@ngx.gg.

Why can’t I write my address?

Input fields only accept the Latin alphabet (A-Z).

Can I buy a signed jersey?

We do not sell signed jerseys in our store.

Can I buy a player’s jersey?

No, we only sell factory-new jerseys. You can however customize your jersey and put any name on the back of the jersey.

Can I write my name on the jersey?

Yes, you can choose to have a custom name tag. This is done on the product page.

What is your return/exchange policy?

We don’t accept any returns / refunds / exchanges.

Did not find your answer? Contact us at: merch@ngx.gg