FAQ
Do you deliver to my country?
Yes! We deliver worldwide!
What payment method can I use?
Any major debit/credit card as well as PayPal are accepted.
What currency are the prices in?
All our prices are in USD.
Is shipping included?
Shipping fees are $12.49.
Can I track my order?
A tracking code will be sent to your email address once the product is shipped.
How long does it take to deliver?
Expected delivery time is 2-3 weeks.
My item is damaged, what should I do?
If the item was damaged during shipping or something is missing, you can contact us at: merch@ngx.gg.
Why can’t I write my address?
Input fields only accept the Latin alphabet (A-Z).
Can I buy a signed jersey?
We do not sell signed jerseys in our store.
Can I buy a player’s jersey?
No, we only sell factory-new jerseys. You can however customize your jersey and put any name on the back of the jersey.
Can I write my name on the jersey?
Yes, you can choose to have a custom name tag. This is done on the product page.
What is your return/exchange policy?
We don’t accept any returns / refunds / exchanges.